My Motor Claim offers fleet services management for all your vehicle accident claims. Let us be your in-house partner so that your vehicles are always up and running.
- Replacement vehicle network – We have an extensive network of hire cars to suit almost any transport claim. Need a Hilux, we have them. Need a luxury vehicle we have them. Need to your employee to be back on the roads we are here to make that happen.
- Streamlined Claims process – We deal with all the lawyers, insurers and headaches. The claims process has never been easier.
Our Proposal & Benefits
My Motor Claim is a 24/7 one stop Motor Accident Management Service, we provide
services to a vast range of clientele, e.g. private clients, corporate fleet companies and smash repair
clientele. Our main areas of expertise are Motor Vehicle Accident related matters, by way of
representation, guidance and management of not at fault claimants. We also assist in defendant
work for negligent parties, offering Risk Analysis, Assessing Quantum/Costs, Determining Liability
and Liaising with Insurers/brokers.
At Fault Claims (summary of our areas of expertise)
- Managing the Motor Accident Claim from date of loss/ via Motor Claim Form and/or
Incident Report - Direct liaising/direct contact with all parties involved mitigating the burden on fleet
controllers/operations managers. (recorded phone calls) - Having OP come through to one of our network smash repairers for a fair and reasonable
estimate of repair, lessening the risk to recovery action by Solicitors which will subsequently
result in claim lodgement. - Organising/Co-ordinating with Smash Repairers e.g. obtaining estimates, booking
assessments via Loss Adjusters. - Drafting of Release Agreements and seeking execution for release of Indemnity/Liability for
private settlements. - Risk Analysis – Quantum reviews, prior to our client making unnecessary claims we will
review costs and determine the most cost- effective solution. - Review and Determine Liability/ Reviewing Version/ Diagrams and obtaining or collecting
witness statements/police reports.
Not At Fault Claims (summary of our areas of expertise)
- Eliminating unnecessary claim lodgement on your own policy, saving both time and money,
in turn mitigating the burden on drivers, fleet controller/ops manager and broker. - Direct Liaising co-ordinating repair process with Truck repairers/Estimators.
- Organising Tow Trucks
- Recovering Costs for Towing of Vehicles
- Recovering Loss of Income or Pursuing negligent party for Truck Hire/Demurrage including
Equipment Damage. - Reviewing and Determining Liability (recorded phone calls)
24/7 General Motor Accident Management Services
- Direct liaising/direct contact with all parties involved mitigating the burden on fleet
controllers/operations managers. (recorded lines) - Brokers will not offer such services.
- Streamlining assessment and repair process
- Booking Assessors (Independent or direct)
- Issuing letters of demand including process serving etc.
- Discussing Litigation Matters in house with our legal team
- Lodging Court Complaints / Statement of Claim
Our costs are strictly confidential and therefore only discussed during a formal meeting or by
executing a signed cost agreement.
Loss of Income matters are charged by a percentage per claim and are determined on the
basis of Quantum including the amount of work involved case by case.
Contact Us
Fleet Management claims team
Darcy
Our expert in the field of motor vehicle claims, Darcy brings years of experience and knows everyone in the industry to deal with your issues efficiently and effectively.
Tatum
Tatum is the best in the field with claims. She has been a consultant fixing motor claims issues for years and is here to help anytime.
